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Course Level

Basic & Advanced​

Format

Virtual, Instructor Led​

Pre-requisites

  • Complete learner survey to capture expectations and unique needs

  • Review assigned pre-reads/videos before class

Cross Cultural Collaboration

This course equips learners with the knowledge and skills to collaborate effectively across cultures, fostering stronger relationships and more productive outcomes in diverse workplace environments.

Outcomes & Impact:

  • Apply key cultural frameworks to understand workplace interactions.

  • Adapt to different communication styles for effective collaboration.

  • Use strategies for conflict resolution and teamwork in multicultural settings.


Designed For: Learners who want to strengthen their effectiveness when collaborating with team members, stakeholders, and customers across cultures.


Course Outline:

  • Culture and its impact on workplace interactions

  • Key cultural frameworks

  • Managing variations in communication styles, power distance, individualism vs. collectivism, and time orientation

  • Assessing personal cultural preferences and biases

  • Verbal and non-verbal communication differences across cultures

  • Active listening and empathy in multicultural settings


Duration: 4 Hours

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