Course Level
Basic & Advanced
Format
Virtual, Instructor Led
Pre-requisites
Complete learner survey to capture expectations and unique needs
Review assigned pre-reads/videos before class
Cross Cultural Collaboration
This course equips learners with the knowledge and skills to collaborate effectively across cultures, fostering stronger relationships and more productive outcomes in diverse workplace environments.
Outcomes & Impact:
Apply key cultural frameworks to understand workplace interactions.
Adapt to different communication styles for effective collaboration.
Use strategies for conflict resolution and teamwork in multicultural settings.
Designed For: Learners who want to strengthen their effectiveness when collaborating with team members, stakeholders, and customers across cultures.
Course Outline:
Culture and its impact on workplace interactions
Key cultural frameworks
Managing variations in communication styles, power distance, individualism vs. collectivism, and time orientation
Assessing personal cultural preferences and biases
Verbal and non-verbal communication differences across cultures
Active listening and empathy in multicultural settings
Duration: 4 Hours