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Course Level

Basic & Advanced​

Format

Virtual, Instructor Led​

Pre-requisites

  • Complete learner survey to capture expectations and unique needs

  • Review assigned pre-reads/videos before class

Developing World Class Teams

This course equips learners with skills to manage team dynamics, communication, trust, and leadership while navigating power dynamics, driving agility, ensuring operational excellence, and fostering continuous growth.

Outcomes & Impact:

  • Understand team roles, dynamics, and characteristics of high-performing teams.

  • Apply principles of communication, active listening, and constructive feedback.

  • Build trust and foster collaboration to drive resilience and success.


Designed For: Leaders and managers who want to build world-class teams that deliver outcomes, remain resilient, and drive transformation.


Course Outline:

  • Characteristics and key success factors of a world-class team

  • Team roles and dynamics

  • Role of psychological safety in team performance

  • Principles of open and transparent communication

  • Active listening and giving constructive feedback

  • Building trust and fostering a culture of collaboration


Duration: 4 Hours

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